Utilities

When establishing utility services at your new residence, you will probably need water/sewer, electric, natural gas, and waste sanitation services. But this depends on your place of residence. If you are moving to a rental apartment, some or all of the utilities may be included in your lease. There also may be different requirements if you move into an environmentally-friendly Smart Home community. Before setting up service, it is always a good idea to check with your realtor, landlord, or leasing agent.

We suggest at least a week or two before you are scheduled to move that you contact companies to either transfer or change service. Most utility companies don’t need much notice for transferring service. However, there could always be potential delays that could leave you scrambling around.

To avoid any stress, don’t wait until the last minute. Some utility companies have specific hours to accept applications and most will not start new service on a weekend or holiday. Additionally, if this is your first time on your own or you are setting up a new account, they may require an application with a deposit. To help alleviate some of the confusion as to who to contact, how to contact them, and what you will need, we’ve included basic information about the various companies available to residents in Conyers.

Water and Sewer

All water is serviced through the Rockdale County Water and Sewer Authority. Residents must provide proof of ownership or a signed lease, picture identification, and an application for new or transferred services. There is a deposit that is based on your meter size and usage plus a non-refundable processing fee of $50. Deposits are refunded back to the account in 24 months with good payment history or else applied to the final bill. At least one business day is needed to establish an account prior to service.

Rockdale County Administration & Services Building
958 Milstead Avenue, Room 101
Conyers, Georgia 30012
770.278.7400
http://www.rockdalecounty.org/main.cfm?id=2367
New Service Applications Accepted
Monday through Friday, 8:00 a.m. to 4:00 p.m.

Electrical Service

The company providing your electrical is dependent on your location and could be Georgia Power, Snapping Shoals Electric Management Company (SSEMC), or Walton County Electric Management Company (Walton EMC). Check with your realtor, landlord, or leasing agent as to which one to contact for your new address.

Georgia Power
An account establishment charge is required and some applications will also be required to pay a deposit. You can open an account or transfer service online at: https://customerservice.southerncompany.com/ElectricService/startdefault.aspx

Or visit Georgia Power at:
Local Office
1130 Green Street, SW
Conyers, Georgia 30012
Monday through Friday, 8:30 a.m. to 5:00 p.m.

SSEMC
A residential application is required and can be downloaded at http://www.ssemc.com/electric/. There is a $10 membership fee that is refunded on the final bill and a $40 non-refundable account establishment fee. A picture ID is required and a security deposit may be required based on the applicant’s credit score. Applications can be submitted to the following locations:

SSEMC Headquarters
14750 Brown Bridge Road
Covington, Georgia 30016

SSEMC Ellenwood/Henry County Office
190 Fairview Road
Ellenwood, Georgia 30049

Walton EMC
You have three options for establishing residential service with Walton EMC: online, by phone, or in person. An application is required and service generally takes 3 business days, excluding holidays, to process.

To complete an application online visit:
https://www.waltonemc.com/index.php/myaccount/service/start-service/

To contact the Call Center:
770.267.2505
Monday through Friday, 7 a.m. to 7 p.m.

For visiting in person:
All office locations are open Monday through Friday, 8 a.m. to 5 p.m.

Choose a location below.

Monroe Office
842 Highway 78 NW
Monroe, Georgia 30655

Snellville Office
3645 Lenora Church Road
Snellville, Georgia 30039

Watkinsville Office
2061D Hog Mountain Road
Watkinsville, Georgia 30677

Natural Gas

Georgia’s natural gas utility companies are deregulated under the Natural Gas Competition and Deregulation Act of 1997. Distribution comes from Atlanta Gas Light Company and is administered through a natural gas marketing company. So you have a choice as to which company you want to administer the service for your residence. The prices charged by marketers are market-based, but rates for the distribution service are still regulated by the Public Service Commission.

When choosing a marketer, you can select from a fixed rate plan or a variable rate plan. To lock in a current rate, customers choose a fixed rate plan for a period (usually 6 to 12 months) under contract. If a resident would prefer not to be in a contract, he or she may select a variable rate that is based on the market-based rate that changes frequently throughout the year.

The list of certified marketers to choose from may change periodically and can be found at http://www.psc.state.ga.us/gas/certified_marketers.asp and are listed below. Most marketing companies require an application and may also require a deposit based on credit history. There are also limitations as to how frequently you can change companies and the period of time you must remain at one company before you can change to another one.

The listing of companies is also provided below (current as of October 2015):

Commerce Energy, Inc.
866.587.8674
[email protected]
www.commerceenergy.com
Monday through Friday, 9 a.m. to 9 p.m. and Saturday, 10 a.m. to 6 p.m.

Constellation Energy
877.677.4355
[email protected]
www.constellation.com
Daily, 8 a.m. to 7 p.m.

FireSide Natural Gas
Inside Atlanta: 678.872.0250
Outside Atlanta: 1.866.517.0250
[email protected]
www.firesidenaturalgas.com
Monday through Friday, 8 a.m. to 6 p.m.

Gas South
866.563.8129
[email protected]
gas-south.com
Monday through Friday, 7 a.m. to 8 p.m. and Saturday, 8 a.m. to 5 p.m.

Georgia Natural Gas
Inside Atlanta: 770.850.6200
Outside Atlanta: 877.850.6200
[email protected]
www.gng.com
Monday through Friday, 7 a.m. to 8 p.m. and Saturday, 8 a.m. to 5 p.m.

Infinite Energy Inc.
Inside Atlanta: 770.661.1870
Outside Atlanta: 877.342-5434
[email protected]
www.infiniteenergy.com
Monday through Friday, 8 a.m. to 7 p.m.

Kratos Gas & Power, LLC
800.296.2203
[email protected]
www.kratosgp.com
Monday through Friday, 10 a.m. to 5 p.m.

North American Power and Gas
General Information: 800.319.4224
Enrollment: 888.900.9582
[email protected]
www.napower.com
Monday through Friday, 8 a.m. to 6 p.m.

SCANA Energy
877.467.2262
www.scanaenergy.com
Monday through Friday, 7 a.m. to 8 p.m. and Saturday, 8 a.m. to 5 p.m.

Stream Energy
866.543.4642
www.streamenergy.net/contact.asp
www.streamenergy.net
Monday through Friday, 9 a.m. to 7 p.m.

True Natural Gas
Inside Atlanta: 770.502.0226
Outside Atlanta: 877.746.4362
www.truenaturalgas.com
Monday through Friday, 8 a.m. to 5 p.m.

Walton EMC Natural Gas
Inside Atlanta: 770.267.2505
Outside Atlanta: 866.936.2427
[email protected]
www.waltonemcgas.com
Monday through Friday, 7 a.m. to 7 p.m.

Waste Management

When moving inside the city limits – City of Conyers Public Works and Transportation
If you are moving into the City of Conyers, weekly pickup of garbage, recycling, and gardening refuse is included in your annual tax bill. You will need to sign up for the city’s residential sanitation service by calling 770-483-4411. There are specific days for weekly pickup based on your address and specific items that are accepted for recycling. More information is also available at http://www.conyersga.com/government/public-works-transportation/residential-sanitation-recycling.

Contacts for moving outside the city limits – Waste pickup is handled by independent companies. Here are a few of the ones that provide services:

Advanced Disposal
770.482.4983 or 678.526.0085
www.advanceddisposal.com

Burgess Hauling
770.787.3182
www.trashcollectioncovingtonga.com

Curbside Waste Systems
770.679.4480
www.curbsidewastesystems.com

Waste Management
888.646.9051
www.wm.com